Client
The Willows is the best care home, I get to choose what I do, lots and lots to do we go out and have fun, we help on the farm and I have a job helping in the community, I chose to live here and glad I did
Visiting Nurse
Always made to feel welcome I am so please with the progress and development that 'J' Has made since moving to The Willows
Client
I like it at The Willows, the best home I have lived in we have a laugh and I love going out, I love all the animals and the farm
Visiting Psychiatrist
What a lovely place and caring staff. God Bless
Mother of Client
I am very happy with the care that 'A' receives at The Willows whether it is regards to his health or his social activities
Changing our Lives
We were made to feel very Welcome
Community Dentist (Sandwell)
Very relaxed athmophere staff lovely and very helpful, made us welcome
BIA Assessor
Wonderful Home Very Welcoming
Training Tutor
The Willows is a very organised outstanding care home best practise is always clearly shown and practised at the home, The home is always clean and proffesional and show care for the individual needs of the service users
Learning Disability Nurse
Excellent service, always made to feel welcome, a very positive and forward looking service.
Client
I love it here, I love going out, my bedroom is lovely I love Marley and Dolly (dogs) I like going to the pub and cafe, we go on holiday, I go out every day
Welfare rights
Very friendly, informative staff, Lovely home clients seems very happy
Social Worker
My first visit to the home; I was greeted very warmly. It seems that this is an extremely homely place and everyone seems settled and able to make a contribution to their own lives.
Psychologist
First visit to the home; found the staff and manager welcoming. All seemed to enjoy a relaxed and engaged
relationships with the clients. The homes care was eager to Individualise and personalise the care of my referred client.
Community Nurse
This is my second visit to The Willows and once again, I am struck by the homeliness of environment. The staff are always welcoming and the clients ate happy and settled.
Speech and Language
This is an outstanding environment which is a pleasure to visit. The clients all appear very happy and the good positive relationships with staff are evident.